Overview
Logging into Robinhood lets you view balances, trade stocks and crypto, and manage settings. This guide explains how to sign in on web and mobile, recover access if you’re locked out, troubleshoot frequent errors, and strengthen your account with best security practices.
How to sign in (step-by-step)
- Open the app or website: Go to the official Robinhood app (iOS or Android) or visit the Robinhood website on a secure browser.
- Enter email or username: Type the email address or username associated with your account.
- Type your password: Use your current password. If you use a password manager, ensure the correct entry is selected.
- Complete two-factor verification: If 2FA is enabled, enter the one-time code sent to your phone or generated by your authenticator app.
- Access your dashboard: After successful verification you’ll land on your portfolio or home screen.
Tip: Always confirm the website URL starts with https:// and displays the correct domain before entering credentials.
Troubleshooting common login issues
- Forgot password: Use “Forgot password?” on the sign-in page to receive reset instructions by email.
- No access to your phone: If you can’t receive SMS 2FA, use backup codes or an authenticator app if previously set up; otherwise follow account recovery prompts.
- Account locked or flagged: Robinhood may temporarily lock accounts for suspicious activity. Follow any on-screen steps and contact support if you need clarification.
- App won’t load or errors: Try clearing app cache, updating the app, or reinstalling. On desktop, clear browser cache or try an alternate browser.
If you suspect fraud: Immediately change your password, revoke linked devices in settings, and contact Robinhood Support to report unauthorized access.
Security best practices
- Enable two-factor authentication (2FA) with an authenticator app for stronger protection.
- Use a unique, strong password and update it periodically.
- Enable email alerts and review account activity frequently.
- Avoid public Wi-Fi when accessing financial accounts; use a trusted network or a VPN.
FAQ
- How long does a password reset take?
- Reset emails usually arrive within minutes. Check your spam folder and ensure you requested the reset from the official site.
- Can I change my login email?
- Yes — update your email from Account or Profile settings once logged in. You may need to verify the new email.
- How do I contact support?
- Use the in-app support options or the official Robinhood Help Center for secure assistance.
Final notes
Keeping your Robinhood login secure is essential for protecting your investments. Follow these sign-in steps, apply security best practices, and reach out to official support for account recovery or suspicious activity. Always use official apps and links — if something seems off, stop and verify before proceeding.
This article is a general guide. For account-specific help, consult Robinhood’s official support channels.